Telco Data Reviews

Our Customers Testimonials & Reviews

Google Rating
4.9
Based on 105 reviews
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Telco Data Reviews on Google & Facebook

Cristal L.
Cristal L.
15:40 10 Apr 23
We have worked with Telco for our phone systems for years. We recently moved offices and made the leap to a cloud phone and fax system. Kaela was amazing from the beginning working with us to through the entire transition, training, and set-up of the new system. I love having a "go to" person to address any issues/concerns and Kaela is so speedy with responses and very patient. Telco always meets our expectations and business needs as we grow and change.
Leslie M.
Leslie M.
16:08 05 Apr 23
They are so knowledgeable and helpful, especially Kaela Amirkabirian! I put her through her paces with so many questions and tweaks but she jumped right on them all and fixed us right up!
Dave C.
Dave C.
00:37 14 Jan 23
I've worked with the Telco Data team to build out our new office. Throughout the engagement process, Telco Data team did a very good job. However, a special shout out to a technician I've worked with named Edgar, who assisted me on-site while I was remote. Edgar was nothing but courteous, professional, and patient. I've had to work through some difficult technical situation, and having Edgar as my remote eyes, ears, and hands made all the difference in the world.
Steven F.
Steven F.
20:56 28 Dec 22
Telco Data helped us install a new phone system. They were amazing in making the transition from our old system seamless. Kaela has been there to help us and train us on our new phones, great company!
Dave W.
Dave W.
23:00 14 Nov 22
The Telco Data team was the best contractor we worked with in our build out. Responsive, good service, great work quality, and really took a bunch off my plate. Much appreciated!
Lubna A.
Lubna A.
16:48 03 Nov 22
we had a great experience with the TelcoData. We love our new phones and system, TelcoData made the switch very easy. The tech were very professional and informative. Loved working with Kaela.
Taylor B.
Taylor B.
15:56 28 Oct 22
They were a great help in setting up our companies phones for our new offices. Kaela was incredible and helped answer countless questions.
Alex P.
Alex P.
14:08 07 Oct 22
If you are looking for VoIP Phone solution for your business in Central Texas area, contact Telco Data Inc right away. Amazing service and quick response. Definitely deserves 5 Star!
TUMC A.
TUMC A.
21:15 05 Oct 22
Working with Telco has been such a great experience the past 10 years so it was easy to make the decision to accept their recommendation when we decided it was time to upgrade. The Telco team lead us through the product selection, installation and implementation of the equipment professionally and swiftly - making the transition seamless. We are pleased to work with such a responsive support team and are very happy to give them a 5 star review for their guidance, leadership and support!
Gigi Z.
Gigi Z.
20:47 27 Sep 22
We recently changed our old phones to VoIP phones. Kaela was our project manager, I cannot say enough good things about her. Kaela is absolutely wonderful, very knowledgable, and made the entire process seamless. Kaela got us up and running with our new phones very fast, we are very happy. Whenever I had questions Kaela was there to answer those questions, and was prompt in returning all my emails and calls. I am very happy with the customer service we received, and we are thankful Kaela was assigned to our account. Thank you guys, you are absolutely the best!!
David F.
David F.
14:11 27 Sep 22
Hands down the best low voltage company I've ever worked with. Wish we could have them for all of our office needs across the country. The communication was exceptional and they went over the top to make sure they helped us with all of our needs. Will absolutely be using their services again.
Christopher M.
Christopher M.
16:34 21 Sep 22
As a manager in a chaotic industry, I know a thing or two about working with other companies and how difficult it can be sometimes. That is why I am so thankful to found Telco Data and have had the pleasure of working with Kaela. We have changed systems many times and it never fails to bring a host of complications and frustrations but I can honestly say that did not happen this time. I give all credit to Kaela for making this company phone transition one of the smoothest and efficient changes we have ever made as a company. Thank you Kaela and the team at Telco!
Adam J.
Adam J.
20:16 15 Sep 22
These guys are amazing! Kaela made a complicated process super easy. They are also available whenever we have questions which is really helpful. Can't say enough about this company!
Belinda C.
Belinda C.
13:50 31 Aug 22
We are new to Nextiva... So far so good. KAELA AMIRKABIRIAN (an implementation manager) is very knowledgeable, helpful and quick to respond. There hasn't been anything I've thrown her way that she hasn't been able to help with.
Scott A.
Scott A.
17:27 29 Jul 22
We are a local non-profit spread out over south Austin with about 15 buildings total. Previously we have been using an ancient analog phone system and much of our staff voiced hesitancy over switching to a new phone system and administration was concerned about downtime that the transition might cause. Telco was able to make our transition to Nextiva's VoIP system not only fast but also painless! Kaela, our implementation manager, not only managed every communication with Nextiva but also made simple, easy to understand directions for our staff to mitigate the learning curve of the new system. She worked with me every step of the way to ensure our new system met every last need our organization currently had and anticipated needs we would have in the future. She also managed all of the phone number porting, bill consolidation and setup of new internet services at several of our locations that saved us hundreds of dollars a month! When it was all said and done, the new system is basically paying for itself thanks to her help! If you need an updated phone system or simply would like to hire a company with a personal touch to handle your communications I cannot recommend Telco enough!!!
Anissa R.
Anissa R.
21:01 18 May 22
Telco provides top-notch customer service. We have worked with them for almost 20 years and they are always looking out for our best interests and are very responsive to our needs. Can't recommend them enough!
Carrie P.
Carrie P.
16:51 03 May 22
Telco Data has been spectacular to work with. The employees I've interacted with go above and beyond from beginning to end. Highly recommend and will continue using them for our business telecommunications and cabling needs.
Mickey D.
Mickey D.
19:28 30 Dec 21
We are a Tex-Mex restaurant chain that started building in the area about 10 years ago, and Telco-Data is our go-to for any data cabling needs we have in the area. If they are unavailable within your desired timeframe, they will even recommend a contractor who can get the job done. Stacy is ALWAYS quick to respond, as are Layne and the rest of the team, not to mention cooperative and patient with evolving scopes and changing lead times. No job is too difficult and I always know that we are in good hands with them.
S.Tipton R.
S.Tipton R.
23:50 04 Dec 21
We really can't recommend Telco Data enough! Excellent work and outstanding customer service!
Christina H.
Christina H.
16:51 15 Sep 21
Telco installed new phones at our business and helped the transition run smoothly. Leo was extremely knowledgeable and always a pleasure to work with. I would highly recommend Telco Data! We were very impressed with their service and their continued support of our business.
Sandra B.
Sandra B.
17:01 17 Aug 21
From start to finish, Telco Data has been nothing short of AMAZING to work with! Their team rocks!
John H.
John H.
00:45 02 Aug 21
I have been working with Telco-Data for over 7 years now. They have helped with our phone systems, internet connections, and building network cables. EVERY experience with them is professional and an excellent result. Kaela and Leo were my team for our latest internet upgrade and they handled my every need.
Kerry J.
Kerry J.
19:40 13 Apr 21
Kaela and the entire team at Telco have been nothing short of AMAZING implementing their services at our new Dermatology Practice in Austin Texas!! We are so happy to have their support and great customer service. Kaela is always right on the other side of my (many times silly) e-mails asking for assistance. We are very happy with the move to Telco!
J. C.
J. C.
16:01 18 Jan 21
Telco Data has gone above and beyond during our search for a new phone system. Layne thoroughly answered my many questions and the VOIP system we chose offers countless options. Kaela made the transition painless by handling all of the behind the scenes details and Sara wlth billing has been super helpful. Leo, the installer, was detail oriented and mapped out the transition with precision. Highly recommend this company!
Luke H
Luke H
16:03 11 Nov 20
Telco has really set a new standard for how low voltage projects should go. I just completed an office build project with Telco in the Austin area and I was simply blown away. I've worked on at least a dozen office builds over the last few years and this was the smoothest project I've ever had in terms of low voltage work.Pre-sales, project management, and implementation were all on-point. The effort from my side was so minimal, I forgot LV was even part of the project. They were great at anticipating my needs and adapting to any change requests. Every person I dealt with from Telco was friendly, knowledgeable, and professional. If I could get Telco to handle all of my LV needs across the globe, I would!
Chuck B.
Chuck B.
21:10 17 Sep 20
From initial design to implementation, Telco Data takes pride in doing the job right, on time, and within budget. Our company had to move twice in a years time span and their team really helped in making the project a huge success. All employees take pride in their work and their company - no rework or punch list items whatsoever. Highly recommend, I just wish they were in other cities as well!
Pauline P.
Pauline P.
19:05 11 Sep 20
Organizing an office move is stressful - particularly when building management isn't always knowledgeable or consistent! Seemingly at the last minute, we needed a Data Services company - enter Telco Data! Oh my gosh, I am SO HAPPY I found Kaela Amirkabirian, Drew Maxwell, Leo Chavez and the entire crew with Telco Data. Kaela's responsiveness, professionalism and seemingly endless patience was amazing! Drew schlepped his equipment back and forth a number of times and was very polite while we experienced significant run-around with the new location. Leo made sure our install was seamless and efficient, then came back for what was supposed to be a 90 min on-boarding apt that ended up being more like 5 hours, even going above and beyond when our IT dept had some major glitches and our IP address changed like the weather outside. Kaela and Leo - thank you both for the service above and beyond expectations. All of this with a price-tag for up to the minute tech and service that was lower than our previous move installation 6 years ago! I will be recommending Telco Data and the amazing staff to anyone who needs Data Services.
Our Business recently switched over to Nextiva phones and Telco data was beyond helpful in this transition. Our Project coordinator Kaela Amirkabirian was very helpful with all of our demands, and went above and beyond regarding customer service.
Melissa J.
Melissa J.
22:06 21 Aug 20
I have used Telco Data for business phone and internet needs over the years and the service has been top notch! Recently, we upgraded our phone system to Nextiva which turned out to have more steps than I anticipated. Luckily, Telco Data and Kaela in particular went above and beyond to help make the process as seamless as possible. Kaela helped coordinate all communication with the new phone company, installation services and even set up a special training session for our staff. I highly recommend this business. They are local and have an amazing team of professionals.
Brian S.
Brian S.
18:45 27 Jul 20
We had a lot of issues during our setup with a Nextiva System. I wanted cordless phones and, for whatever reason, they simply wouldn’t stay connected. Telco worked with Nextiva for me and attempted resolution after resolution before we went with desktop phones. The level of support from Telco, especially Kaela and Leo, was beyond anything I’ve encountered in the tech industry. Expect outstanding customer service, attention to detail, patience and understanding, and more, from Telco Data.
Stephanie S.
Stephanie S.
13:24 18 Jun 20
I was having trouble with my phone system for weeks after having another company do the install of two new phone lines. It created a disaster for me and my staff and we were all frustrated. I called Telco Data at 9am and by 1:30pm all my problems were solved. The technician that came out, Leo, was thorough and professional. He not only knew what questions to ask, but also gave me information on my system I had no idea about. Great customer service and knowledge!
Clinton L.
Clinton L.
16:17 04 May 20
Telco provided a detailed experience. This started from the initial call, working through the bid process with multiple review changes. On site installation with very capable technicians. Additional change orders as the work progressed and stepping into the WiFi set-up arena to assist in the total scope of the data installation and Wifi set-up. I would highly recommend Telco for any data installations.
Mike F.
Mike F.
19:02 03 Feb 20
The TelcoData team seemingly effortlessly raised the bar far above anyone I have partnered with. I had an extremely tight deadline, less than 6 weeks from quote to completion. I was desperate to find anyone to quote and get started fast. Wow. TelcoData was simply amazing. Layne and Stacy quickly and calmly worked me in to their quoting schedule the same day. Stacy clearly had the experience to quickly quote what Google showed to be well in the ballpark of reasonable. Sara helped me complete financials and generally keep me in the loop on everything. Corinna helped manage the on-site work and JSA. Jessie, Gabriel, and Jason on-site completed beautiful demo and install work before my deadline even though they were interrupted by a short stop work on my end. I have never worked with any team as helpful and on-the-ball as TelcoData. I never had to re-explain something to a different member of their team. They already knew what I told someone else. Amazing. They made this work effortless for me. Last month I finally made it back to Austin long enough to visit the TelcoData office and pick up the free laminated map. Sara even put on loop-hook stickies so I could put it on my MDF wall right away. Layne and Sara and others in the office are just as nice in person as they were on the phone in my hour panic to *hopefully* find a decent contractor. What I found in TelcoData was an awesome partner to my success. I hope to work with Layne and team again as soon as I can. They do more than just a great job with network cable. Thank you TelcoData! - Mike Frank - Network Engineer - Geospace Technologies Corporation
Justin Halek (.
Justin Halek (.
04:21 14 Jan 20
Brandt and his entire team crushed it. These guys went above and beyond to get the job done, all without cutting any corners. Would highly recommend.
Kris M.
Kris M.
20:59 25 Jun 19
I've worked with a few different cabling companies over the years and I have to say that my latest experience with Telco-Data was by far one of the very best. They organized all their work on site perfectly with my GC. They gave me detailed maps showing all the drops and were very quick to help me make minor changes a long the way. The crew that came in to finish the job were the nicest dudes ever! They worked their butts off to meet my deadline and were very kind when I had...wait for it...even more minor changes at the end of the project. I'll be contracting them for any work I need done in the Austin area from now on.
Steve H.
Steve H.
16:06 23 May 19
The team (Haden and Alan) were engaging and communicative, polite and helpful and represented their organisation in a way I demand my team represent Astro. The job turned out to be far more challenging than it needed to be due to mis-information and incompetence from CentryLink however, aware I had traveled a long way and that we were on a tight timescale they stuck with it and didn’t leave until the job was complete and the service tested and handed over. For which I am extremely grateful.They were excellent and I really admire their perseverance and professionalism - a job really well done.
Ted R.
Ted R.
21:53 06 May 19
The whole Telco Data team was a pleasure to work with. The installers were fast, flexible, and friendly and they got the job done on short notice. Highly Recommended!!!
Anderson S.
Anderson S.
18:24 06 May 19
Layne, Kaela, and the rest of the team at Telco Data are literal ROCK STARS! Their continued customer service amazes me every time our company needs their assistance - super responsive and helpful. Whenever our internet goes out I call Kaela who then calls Spectrum and she always gets the job done no matter how small. The installation team is also amazing. The work they do is top notch and they are super professional. We utilize their services anytime we need new data cabling.You will absolutely not regret hiring them!
Colby B
Colby B
19:33 12 Apr 19
We have used Telco Data's services for about 5 years now. I have nothing but positives things to say about their products and their service. Everyone is accessible and they go above any beyond to help their customers. Lorenzo and Leo the field technicians are not only knowledgeable but they are genuinely nice guys who care about the customer experience. Kaela who coordinates projects from the main office is always available to help and is super responsive. If you want professional, reliable, local and friendly service I highly recommend Telco Data. -Colby (Capstone Title)
Arjun A.
Arjun A.
18:40 03 Apr 19
Alan and Hayden did an amazing job redoing our mess of a network closet. Very professional and quick!
jonbeckham5
jonbeckham5
16:00 05 Mar 19
My business had to move buildings and Telco Data installed a new phone system and data cable. They did an amazing job! Hayden, Lorenzo, Leo and their crew were super fast and professional. Kaela, Sarah and Stacy were also very helpful in organizing the projects. Could not have asked for better work. Thanks Telco-Data!
John L.
John L.
14:30 23 Jan 19
I am an IT Manager for a property management company of about 600 employees. We had to perform a complete relocation of our corporate office to a multi-story office building. This consisted of demo of each floor and ground up tenant improvement. I needed to have redundant broadband installed, fiber between floors, Cat6 cabling for every workstation and access point and a completely new VOIP Cloud based phone system installed.Telco-Data took the reigns of this part of the project and worked with the construction company during the entire build out. They attended the project meetings and were flexible with ever changing deadlines. They provided procurement so I did not have to shop for equipment myself. They are a master partner and re seller for the ISP and Cloud phone company so all I needed was to tell them my desired specs and equipment and it was done. They setup the accounts, oversaw the procurement, conducted or assisted on the installations and followed up on the training. I needed only to get weekly updates on progress until the build out was complete. They made my job much easier.The greatest part of this, 4 months after the job is complete, they are still right at my door whenever I need a tweak, fix or upgrade. Many companies will cease to acknowledge you exist, once they get paid, but that is quite the opposite for this company.They consist of a team of highly skilled experts whose sole purpose is customer satisfaction. They have provided some of the best customer service I have ever seen. I will continue to use Telco-Data and recommend them to anyone who wants a quality job performed with the ultimate in customer service.
david L.
david L.
20:50 18 Dec 18
We've used Telco Data for our two office moves. As our company has grown, the need for data and internet continuity has also grown. We have relied on Telco Data to provide tested and guaranteed internet connectivity. Most recently, we also had Telco Data install HDMI cabling for our additional conference rooms. Telco Data ensured our HDMI signals were picked up and displayed perfectly on our conference systems. We will definitely be using Telco Data again.
Amy B.
Amy B.
19:47 18 Oct 18
Telco Data and their employees are the best. They will bend over backwards to get you fixed up, whether for new phones or to help with supporting those phones. They do lot's of other things too, like installing said phones.
Mary R.
Mary R.
22:57 02 Aug 18
We have used Telco Data for our telephone needs for the past 10 plus years. They have moved our office equipment 4 times, run new phone and computer lines when needed, provided new phone equipment when needed, and have been a major assistance to all of our tele-communication needs. Our recent move was flawless on their end. The office and tech staff have been loyal to us throughout the years with little to no staff turnover. At least 5 of the staff members have been with us for every move and purchase. We highly recommend Telco Data to anyone needing to make a change, move etc. They are a great professional addition to your vendor list! ---Texas Thoroughbred Assoc. Cheri Grant
Michelle L.
Michelle L.
15:03 20 Jul 18
The staff at Telco Data were so helpful, friendly, and knowledgeable. From the first interactions. Layne, helped guide us to the best plan for our office, and was so patient in answering all of our questions. She was very friendly and helpful with great customer service. The install with Lorenzo was also exceptional, he was patient will all of the staff's questions, made everyone feel comfortable, and worked around our busy office. We could not have had a better experience.
Luis G.
Luis G.
13:34 17 Jul 18
Great customer service from the whole team - Kaela, Lorenzo, Leo. Quick at diagnosing the issue and recommending the fix!
John P.
John P.
22:02 10 Jul 18
Telco-Data goes above and beyond in providing customer service. A company cannot operate efficiently without phones, and when a storm knocked out our power, they came to the rescue and had us up and running in no time.
maureen M.
maureen M.
13:21 30 Jun 18
Telco is clear, efficient and very responsive to our needs. We had an internet and phone switchover that ran into problems that would have delayed our orchestrated switchover and cost us more w our current provider. Telco responded and came over for unscheduled work within an hour to work w the tech group and get it resolved without outage or delay or increased provider cost. All w good humor and cooperation and affordable pricing. Thanks so much, Telco!
Steve B.
Steve B.
16:03 20 Jun 18
I've worked with Telco-Data on several projects and found them to be responsive, capable, and reasonably priced.
Bob N.
Bob N.
20:42 18 Jun 18
I've worked with Telco Data for my telecom needs in the Austin area and have found their team to be top notch. They are knowledgeable, professional, and courteous. I'm sure anybody who works with them will find this to be true.
Lance A.
Lance A.
15:54 18 Jun 18
Great customer service, timely responses and always very helpful.
Trevor K.
Trevor K.
23:15 01 Jun 18
Fast, great, service! These guys can’t be beat. Leo is an amazing tech and would recommend Telco Data to any company looking for telecommunications support.
Earl W.
Earl W.
18:41 31 May 18
After working with several other business phone solution providers and having a very unsatisfactory experience I was referred to Telco Data by a colleague. After working with them for a couple of months, including buying and having them install a new digital phone system, I can't say enough about how please I am with them. They are extremely punctual, helpful, and professional. I would highly recommend them.
Tiffany T.
Tiffany T.
13:57 11 May 18
When I call or text TelcoData - it's like calling an old friend for help. Everyone I've ever dealt with are always so friendly, extremely helpful, and always so willing to get out to us as soon as you can. Never any excuse as to why you can't be there. Lorenzo, Kaela and Leo are ON IT... I can't tell you how much I appreciate them.
Brian B.
Brian B.
18:02 22 Apr 18
I utilize subcontractor companies nationwide to perform installation and service calls for my national account clients. My experiences with Telco Data have been excellent...they have been very responsive and professional in how they do business, and I will continue to use them for any future work in the Austin area.
Steph G.
Steph G.
14:08 19 Apr 18
Telco Data's team is incredibly supportive. They always handle all of our request with the utmost professionalism and care; from what seems like a big job (to us) putting in a new phone system to the littlest plugging in a fax line that had been placed in the wrong port.. This team is incredibly TOPNOTCH!!!
patty C.
patty C.
15:55 18 Apr 18
Hope Alliance greatly appreciates our long relationship with Telco Data. As a nonprofit with a very limited budget, as well as in-house expertise, Telco's employees have become trusted advisors. Lorenzo has always been patient, professional, and works hard to help us understand our needs. Truly cannot say enough wonderful things about the whole organization!
Sandy S.
Sandy S.
18:20 30 Mar 18
Telco Data did a fantastic job on our office cabling installation. Highly Recommended!
Fred N.
Fred N.
14:53 22 Mar 18
Our technician Leo arrived at the scheduled time and quickly took care of all of your issues and did a full back and software update. Everyone at Telco Data is easy to work with, professional and knowledgeable of the products and software.
John H.
John H.
17:33 28 Feb 18
Very professional outfit. Work was completed on time, on budget. Highly recommend
Amanda H.
Amanda H.
16:06 04 Jan 18
Lorenzo and Kaela are very professional and always go the extra mile for great customer service.
Stephen P.
Stephen P.
19:35 18 Dec 17
We have used Telco Data for many commercial projects in the Austin Area, every time Stacy and his team have taken great care, to ensure we are very satisfied with there service. As always with large projects, some things can go wrong, but its the way problems are handled, that turn issue from problems, into solutions...Stephen PopeThree Way Logistics
Gay Z.
Gay Z.
23:49 30 Nov 17
Great company! The whole team did a great job and the work was completed in a very timely fashion - much appreciated!
Chip C.
Chip C.
11:25 14 Sep 17
Quick/detailed estimate - work completed right on time - another great experience with Telco Data - thanks Layne & Team!
Leigh Anne M.
Leigh Anne M.
16:08 08 Aug 17
Lorenzo Mata is an asset to your company. He did a walk through prior to the install and provided answers to all my questions. His attention to detail during the install was incredible. Lorenzo provided great customer service and his work ethic is impressive. Thank you Lorenzo!
Tony B.
Tony B.
12:34 21 Jul 17
Stacy, you and your guys have been great. You were able to take care of our large job with very short notice and a small job with even shorter notice. Pricing was very competitive, site plans and workmanship were professionally done and didn't miss a thing. We appreciate all the hard work and problems solving put forth for us. Y’all are definitely our go to company for anything that comes up for us.
John J.
John J.
17:58 22 Jun 17
Telco is always responsive and quick to respond to our needs. They have excellent customer service and their techs are very helpful!
Logan B
Logan B
20:35 21 Jun 17
Telco Data was absolutely flawless during the transition to our new location. As a busy call center, our phone system is our lifeline. Lorenzo always goes above and beyond for our company!!
Willy S.
Willy S.
16:18 26 May 17
Really enjoyed working with Telco Data on our recent cabling project. We received a great quote and Haden and Adam came out and did a fantastic job. I highly recommend Telco Data and will use them again in the future.
D D.
D D.
15:03 17 Apr 17
Great customer service! They provided us with equipment that went beyond meeting our current needs to solutions for our future needs!
Kent H.
Kent H.
20:18 15 Dec 16
Telco Data has supported Family Eldercare with tremendous customer service and has always worked with us in support of our mission. I highly recommend them as your phone provider.
Amy B.
Amy B.
20:44 07 Dec 16
Talk about customer service...These guys are great especially Lorenzo, he is so patient and helpful and quick to get things done. Kaela is always so quick to respond to emails. Love this vendor!
Amber N.
Amber N.
23:29 21 Nov 16
Telco Data made the transition from our old phone system to our new system seamless with no down time! They made the whole process easy and took care of everything for us. We couldn't be more pleased with their service and our new phones!
Anja G.
Anja G.
20:06 30 Sep 16
Pat and Clif arrived on time and got right to work! They were very polite and diligent. Both of them went the extra mile and were willing to stay later than expected to complete the job. We are very satisfied and would highly recommend.
Hugo P.
Hugo P.
15:37 29 Sep 16
Telco Data is a breath of fresh air in an ocean of mediocrity. The communications and work performed displayed professionalism that I thought was lost in todays workforce.
Terri M.
Terri M.
17:44 28 Sep 16
Telco Data techs Joe and Cory did an amazing, efficient, and professional job. We highly recommend them!
Patrick D.
Patrick D.
13:44 27 Sep 16
I have been working with Telco Data (Stacy) for over 5 years now. Stacy isn't interested in building business clients he's interested in building business relationships. I know I can call him anytime with any problem or request and he'll take care of it. He's more interested in customer satisfaction then the bottom line.
Greg F.
Greg F.
16:33 13 Sep 16
Fast, friendly, honest and cost effective. Will definitely use them again.
Sherman S.
Sherman S.
15:08 19 Aug 16
Stacy,Thank you very much! Lorenzo once again was a joy to work with, efficient and effective and just all around good guy. But we already knew all that.Kaela did a great job in getting us scheduled, invoiced correctly and with excellent communication.All of us at Bethany UMC are pleased you and your staff are part of our solutions process.See you again soon my friend.Sherman
Paul M.
Paul M.
17:38 12 Aug 16
Telco Data is an outstanding company.I have worked with many cabling companies and they far outshine others. They are customer focused and provide excellent customer service.They can provide cabling, premise based NEC phone systems, hosted phone systems, soft phones etc and even shop your current telecom providers to see if you can get savings to apply towards a new equipment purchase.The owner Stacy Tallent is great at being upfront and presenting all the options and making sure you have all the facts so you can make an educated decision.Stacy walks you thru all aspects of the deal and his technicians are the best guys I have worked with in Austin.They do what they say they are going to do and they do it correct the first time.They stand by their word and want to help solve problems by providing solutions. What more could you ask for?Oh yeah they are very reasonably priced and Stacy is willing to work around creative or constrained budgets thru financing options or other deals in house to make Telco Data a one stop shop.
Tex Tar W.
Tex Tar W.
17:08 10 Aug 16
We had a great experience working with Telco Data. Every one was very professional from start to finish. And did a great job of installing our new business phone and lines. Thank you a bunch
ILS Internal T.
ILS Internal T.
18:59 08 Jul 16
A note to the owner: "Hi Stacey, I just wanted to reach out and let you know how great Leo Chavez was today (and this week) with our recent PRI cutover.He was patient and made sure we had everything in order before cutting us loose.He also speaks in layman’s terms (which helps a lot of us non-telecom people out) and answered all of my questions quickly. Thanks again for your service! Have a good day!"
M S.
M S.
16:06 22 Jun 16
Stacy and his team combine the characteristics of a true professionalism with the approachability of an old friend. I trust Telco-Data with my best clients.
Matt W.
Matt W.
19:06 03 Jun 16
We have used Telco Data for several of our projects where we need phone and data cabling in a new office. The team at Telco Data delivers every time... they are affordable, friendly, knowledgeable and very reliable. They also stand behind their work and are very professional. I would highly recommend them to anyone looking for assistance in setting up phone/data cabling in a new office!!!
DeLaune and A.
DeLaune and A.
16:13 10 Mar 16
Our technician Leo was amazing. He was timely and helped with every little question and detail to get our phone system set up the way we wanted. We would definitely recommend Telco Data for other businesses.
TJ
TJ
15:53 08 Mar 16
Telco Data has been an absolute pleasure to work with. We have used their services on several occasions and have received nothing but top notch service. They do quality work but also provide amazing customer service. On all occasions of using them they have been punctual, professional and very well organized. We will continue to use them as well recommend them.
Rpc C.
Rpc C.
18:18 07 Mar 16
Telco Data helped us replace our aging business phone system with something more modern and full featured. They were thorough, flexible, affordable, and generally everything you'd like to see in working with a telecom or I/T vendor. We will definitely continue to do business with them and recommend them to others.
Richard G.
Richard G.
18:50 10 Feb 16
The team at Telco Data really came through for us as we recently opened up a new sales office in the Austin area. We had a short time frame and specific guidelines with which to cable the office for all of our phones and network gear and each member of the Telco Data Team came through for us as advertised. Great communication, skilled/articulate professionals and followed up on each and every item to completion. Highly recommended and look forward to working with them again in the future.
Alan S.
Alan S.
19:56 03 Feb 16
Been using Telco Data for years. Always provide great service. The last job was a very small job and those guys came right out. The 2 man teams sent out was very professional and were in and out in no time. Great job! I know I will be using them again down the road with no reservations.
Candy H.
Candy H.
16:16 13 Nov 15
Whatever my phone needs may be, the team at Telco Data always come through for me. They are dependable and provide superior service every time. Thank you
Alexander U.
Alexander U.
17:41 12 Oct 15
Telco Data is a great resource in Austin area for all telecommunication and wiring needs. Big jobs or small ones executed equally well. On my short list
Matt C.
Matt C.
13:55 07 Oct 15
We have had Telco Data out to our facility on two occasions. In both instances, their technicians were prompt, courteous and knowledgeable.I would definitely recommend them to a friend.
Karen V.
Karen V.
19:44 26 Aug 15
The team at Telco Data has superior customer service and took excellent care of us during our transition to a new phone system. Of all the companies we contacted, Telco Data was the only one that actually came out to our office to better evaluate what type of system was best for us and which would accommodate our needs for the best price. The installation was flawless, and their training and follow up support have been so helpful. We would highly recommend them to any business looking for an honest company, great product, and competitive price for any communications needs they may have!
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Other Telco Data Reviews

emergo group
Chris Schorre
VP of Global Marketing

“I wanted to express my gratitude for the professionalism your team has displayed during the specification and deployment of our new NEC telephone system. We are extremely pleased with the system and the service your company has provided.

During the sales process, we appreciated your willingness to come in several times to demo the system and your prompt follow up to our many questions. Your prices were very competitive with other companies we evaluated but your professionalism and knowledge made our selection easy.

Finally, I would to note that your installation crew is really top notch. We have dealt with a great number of companies where the mantra of excellent customer service is a mere marketing slogan, but it seems to permeate your organization and is reflected in the ongoing service we have received from you.

We look forward to a long relationship with Telco Data.”

kxan36
Mark Dunham
Chief Engineer

“The technology of the NEC Aspire coupled with the service from Charles and your team was a winning combination. Thanks again for understanding and implementing the right solution!”

united_way
Nancy
Office Manager

“I just wanted to drop you a quick note to let you know how pleased we are with our new NEC Aspire. Your team of true professionals made our transition to the new downtown office painless. United Ways of Texas also appreciates the generous donation made by Telco Data. This has certainly been a much different experience than I am used to with other Austin telephone companies. Thanks again for a job well done!”

double_daves
Brian Smith
Owner

“Finally a salesman that was right on about a product! Our new NEC Aspire has automated our processes, and given us much better call handling efficiencies. This has enabled us to reduce labor cost and increase sales by almost 10%. The next time you are in South Austin, the pizza is on the house.”

benold
Milton
Controller

“After our phone system was hit by lightning in the middle of the night, I wasn’t sure where to turn. It is nice to see that there are still companies out there that provide the level of response provided to us by Telco Data. Thanks so much for accommodating our needs during our crisis.”

keller_williams_realty
Jeanie Harvey
Controller

“Our Marble Falls Office is very pleased with the new NEC phone system. In a busy real estate office, phones and messages are mission critical. I am glad that we choose the right business phone system with a great local company to stand behind it!”

geico
Lynn Stark
Austin Area Manager

“Thanks for getting the phone and computer cabling in place for our new Austin office. We also love our updated Aspire telephones. Your staff was wonderful; especially in the area of follow up and training! I will have no reservations in referring future customers to Telco Data.”

bethany
Sherman Stone

“Our new construction and expansion was quite the project. I am glad that we could turn to one company to handle the cabling, and expansion of our Nortel phone system. You have been a pleasure to work with and I look forward to a lasting relationship.”

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