Telco Data Reviews

Our Customers Testimonials & Reviews

Google Rating
5.0
Based on 79 reviews

Telco Data Reviews on Google

Chuck B.
From initial design to implementation, Telco Data takes pride in doing the job right, on time, and within budget. Our company had to move twice in a years time span and their team really helped in making the project a huge success. All employees take pride in their work and their company - no rework or punch list items whatsoever. Highly recommend, I just wish they were in other cities as well!
Pauline P.
Organizing an office move is stressful - particularly when building management isn't always knowledgeable or consistent! Seemingly at the last minute, we needed a Data Services company - enter Telco Data! Oh my gosh, I am SO HAPPY I found Kaela Amirkabirian, Drew Maxwell, Leo Chavez and the entire crew with Telco Data. Kaela's responsiveness, professionalism and seemingly endless patience was amazing! Drew schlepped his equipment back and forth a number of times and was very polite while we experienced significant run-around with the new location. Leo made sure our install was seamless and efficient, then came back for what was supposed to be a 90 min on-boarding apt that ended up being more like 5 hours, even going above and beyond when our IT dept had some major glitches and our IP address changed like the weather outside. Kaela and Leo - thank you both for the service above and beyond expectations. All of this with a price-tag for up to the minute tech and service that was lower than our previous move installation 6 years ago! I will be recommending Telco Data and the amazing staff to anyone who needs Data Services.
BioBehavioral Research of A.
Our Business recently switched over to Nextiva phones and Telco data was beyond helpful in this transition. Our Project coordinator Kaela Amirkabirian was very helpful with all of our demands, and went above and beyond regarding customer service.
Melissa J.
I have used Telco Data for business phone and internet needs over the years and the service has been top notch! Recently, we upgraded our phone system to Nextiva which turned out to have more steps than I anticipated. Luckily, Telco Data and Kaela in particular went above and beyond to help make the process as seamless as possible. Kaela helped coordinate all communication with the new phone company, installation services and even set up a special training session for our staff. I highly recommend this business. They are local and have an amazing team of professionals.
Brian S.
We had a lot of issues during our setup with a Nextiva System. I wanted cordless phones and, for whatever reason, they simply wouldn’t stay connected. Telco worked with Nextiva for me and attempted resolution after resolution before we went with desktop phones. The level of support from Telco, especially Kaela and Leo, was beyond anything I’ve encountered in the tech industry. Expect outstanding customer service, attention to detail, patience and understanding, and more, from Telco Data.
Stephanie S.
I was having trouble with my phone system for weeks after having another company do the install of two new phone lines. It created a disaster for me and my staff and we were all frustrated. I called Telco Data at 9am and by 1:30pm all my problems were solved. The technician that came out, Leo, was thorough and professional. He not only knew what questions to ask, but also gave me information on my system I had no idea about. Great customer service and knowledge!
Clinton L.
Telco provided a detailed experience. This started from the initial call, working through the bid process with multiple review changes. On site installation with very capable technicians. Additional change orders as the work progressed and stepping into the WiFi set-up arena to assist in the total scope of the data installation and Wifi set-up. I would highly recommend Telco for any data installations.
Mike F.
The TelcoData team seemingly effortlessly raised the bar far above anyone I have partnered with. I had an extremely tight deadline, less than 6 weeks from quote to completion. I was desperate to find anyone to quote and get started fast. Wow. TelcoData was simply amazing. Layne and Stacy quickly and calmly worked me in to their quoting schedule the same day. Stacy clearly had the experience to quickly quote what Google showed to be well in the ballpark of reasonable. Sara helped me complete financials and generally keep me in the loop on everything. Corinna helped manage the on-site work and JSA. Jessie, Gabriel, and Jason on-site completed beautiful demo and install work before my deadline even though they were interrupted by a short stop work on my end. I have never worked with any team as helpful and on-the-ball as TelcoData. I never had to re-explain something to a different member of their team. They already knew what I told someone else. Amazing. They made this work effortless for me. Last month I finally made it back to Austin long enough to visit the TelcoData office and pick up the free laminated map. Sara even put on loop-hook stickies so I could put it on my MDF wall right away. Layne and Sara and others in the office are just as nice in person as they were on the phone in my hour panic to *hopefully* find a decent contractor. What I found in TelcoData was an awesome partner to my success. I hope to work with Layne and team again as soon as I can. They do more than just a great job with network cable. Thank you TelcoData! - Mike Frank - Network Engineer - Geospace Technologies Corporation

Other Telco Data Reviews

emergo group
Chris Schorre
VP of Global Marketing

“I wanted to express my gratitude for the professionalism your team has displayed during the specification and deployment of our new NEC telephone system. We are extremely pleased with the system and the service your company has provided.

During the sales process, we appreciated your willingness to come in several times to demo the system and your prompt follow up to our many questions. Your prices were very competitive with other companies we evaluated but your professionalism and knowledge made our selection easy.

Finally, I would to note that your installation crew is really top notch. We have dealt with a great number of companies where the mantra of excellent customer service is a mere marketing slogan, but it seems to permeate your organization and is reflected in the ongoing service we have received from you.

We look forward to a long relationship with Telco Data.”

kxan36
Mark Dunham
Chief Engineer

“The technology of the NEC Aspire coupled with the service from Charles and your team was a winning combination. Thanks again for understanding and implementing the right solution!”

united_way
Nancy
Office Manager

“I just wanted to drop you a quick note to let you know how pleased we are with our new NEC Aspire. Your team of true professionals made our transition to the new downtown office painless. United Ways of Texas also appreciates the generous donation made by Telco Data. This has certainly been a much different experience than I am used to with other Austin telephone companies. Thanks again for a job well done!”

double_daves
Brian Smith
Owner

“Finally a salesman that was right on about a product! Our new NEC Aspire has automated our processes, and given us much better call handling efficiencies. This has enabled us to reduce labor cost and increase sales by almost 10%. The next time you are in South Austin, the pizza is on the house.”

benold
Milton
Controller

“After our phone system was hit by lightning in the middle of the night, I wasn’t sure where to turn. It is nice to see that there are still companies out there that provide the level of response provided to us by Telco Data. Thanks so much for accommodating our needs during our crisis.”

keller_williams_realty
Jeanie Harvey
Controller

“Our Marble Falls Office is very pleased with the new NEC phone system. In a busy real estate office, phones and messages are mission critical. I am glad that we choose the right business phone system with a great local company to stand behind it!”

geico
Lynn Stark
Austin Area Manager

“Thanks for getting the phone and computer cabling in place for our new Austin office. We also love our updated Aspire telephones. Your staff was wonderful; especially in the area of follow up and training! I will have no reservations in referring future customers to Telco Data.”

bethany
Sherman Stone

“Our new construction and expansion was quite the project. I am glad that we could turn to one company to handle the cabling, and expansion of our Nortel phone system. You have been a pleasure to work with and I look forward to a lasting relationship.”

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