Ringcentral VoIP Phone System For Business


RingCentral provides reliable, high-quality phone service anywhere you have internet access.

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RingCentral VoIP (voice over internet protocol) is part of a secure, reliable cloud communications platform that eliminates the need for on-premise PBX hardware. With mobile apps, online meetings, and business SMS, it’s more than a phone system, it’s comprehensive hosted business communications at its best. Manage all of your business communications with your computer or mobile device from any location—there’s no additional hardware necessary. Best of all, RingCentral provides simplified billing, free onboarding services, and 24/7 customer support as part of your service plan.

RingCentral is built on a dependable and secure platform that allows businesses to take full advantage of the cloud to help them communicate quicker and more efficiently than ever before. Since RingCentral has unified communications, connecting all of your devices such as cell phone, lap top, desk phone, computer, etc. across a single platform has never been easier.

All of these feature make communicating anywhere at anytime, even across countries, not only possible, but efficient and more productive.

RingCentral allows your business to integrate your everyday applications into one place so you can avoid the confusion of switching between multiple applications. Whether your team uses Salesforce, Google, or Microsoft Outlook, RingCentral is able to merge your calls, texts, meetings, etc. to better streamline your companies communication.

With RingCentral cloud-based Contact Center, your customers are able to communicate with your business from the median of their choice, while also giving agents easy accessibility into the information they need to drastically improve the call center experience. Some of these features include “Smart Routing” which has Interactive Voice Response (IVR) to enable self service capabilities, helping to route the customer to the person who is best able to help them.

Another feature being, a flexible work environment, that allows your employees to continue work from virtually anywhere if disaster strikes. Because of the automatic failover capabilities, if your primary data center were to go down, your business could continue to run smoothly.


RingCentral VoIP service is encrypted with secure voice between endpoints on the network—including desk phones, RingCentral for Desktop, and, with VoIP calling enabled, the RingCentral mobile app.
Why does this matter for your business? Secure VoIP service ensures that your business communications are protected from service interruption threats such as natural disasters, power outages, and malicious attacks. Without a secure, reliable VoIP network, downtime can have dire consequences for your bottom line. For example, with a traditional PBX, a simple power outage could result in lost customers or prospects who are attempting to call your business, which ultimately results in loss of profits.
RingCentral provides businesses with carrier-grade reliability and security, with Tier 1 network centers and 24/7 monitoring to ensure your service isn’t disrupted. RingCentral’s geographically dispersed data centers provide redundant layers of security—at the perimeter, at the service delivery layer, and with SSL-encoded web applications.
To ensure the best possible call quality on all of your phone calls, RingCentral offers customers the tools to check your internet connection speed as well as instructions on how to configure your router properly. Keep in mind that several key factors can impact the quality of service (QoS)—including routers that prioritize voice traffic over lower-priority traffic, such as large downloads. To see if your current bandwidth can support VoIP, test it for free here.

As the leading business VoIP provider, mobility is at the heart of RingCentral’s VoIP solution. RingCentral’s service is mobile-ready and is ideal for bring your own device (BYOD) initiatives. RingCentral for iPhone® and Android™ makes and receives VoIP-enabled calls and can switch networks seamlessly without dropping calls. With the mobile app, employees are empowered to work the way they want on their favorite device—all while maintaining a unified business identity.

For IT administrators and small-business owners alike, a centralized dashboard makes management easy and efficient. The entire VoIP system, including all extensions and company locations, can be managed from anywhere, on any device. Whether your workforce is distributed across business locations, working remotely, and even using a home phone, keep them connected as if they never left the office. The full-featured app boosts productivity and provides employees with voice, fax, text, conferencing, and online meetings—anywhere there’s an internet connection. View all the benefits of a cloud VoIP system here.

You can expect all-inclusive pricing and one consolidated bill from RingCentral—eliminating complex management and billing associated with multiple vendors.
RingCentral’s VoIP hosting service is part of an all-inclusive service, which means you get voice, fax, text, audio conferencing, online meetings—plus mobile and desktop apps in one plan. With transparent plans and pricing, you know exactly what you are paying for—there are no hidden fees or charges beneath the surface. In addition to offering a robust feature set, RingCentral provides unlimited long-distance calling in the US and Canada, and toll-free minutes are included in all RingCentral MVP plans.
Traditional on-premise PBX systems have hidden costs that are difficult to estimate up front. Besides the obvious price tags on PBX hardware, software licensing, and new telephones, these are a few hidden PBX costs to consider:
  • Maintenance contracts
  • PBX replacement and upgrade parts
  • Cost of connecting multiple locations
  • Telecom charges for local, long-distance, international calling,* or toll-free calls
  • Added costs for standalone services, such as online faxing or audio conferencing
Learn more about calculating the real cost of a business phone system and how cloud VoIP services compare with other types of telephony.
From the moment you become a RingCentral customer, you are fully supported by a team of product and customer success experts who deeply understand how to service VoIP, and can help keep your entire phone system running smoothly. In addition to providing 24/7 customer support, RingCentral ensures customer success with free, comprehensive onboarding.
The onboarding process provides new customers with network readiness information, phone number transfer instructions, guided implementation, and training sessions. You will have a dedicated account manager to deliver product expertise and recommendations so your RingCentral system evolves with your company’s needs and the latest innovative solutions businesses require to stay at the forefront of communications.
RingCentral actively seeks customer involvement in product feedback and development. Learn more about the latest features by participating in customer beta programs. Plus, release notes, webinars, and other useful product resources are available to RingCentral customers as soon as features are released, so you can stay up to date with the latest innovations.
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Why do small businesses need a VoIP Phone System in Austin, TX?

Business VoIP systems offer high-definition voice calling, video and audio conferencing, team messaging, unlimited extensions, cloud PBX with auto-attendant, and other features and functionality your organization needs, all in a single platform. It integrates with your mission-critical productivity business apps to further empower your business to keep up with large enterprises.

With the ability to place calls over the internet comes huge cost savings. It uses your existing internet connection instead of the regular telephone lines so you don’t have to pay for fees imposed by the phone company. This makes long-distance and international calls much cheaper since you’re not utilizing thousands of miles worth of copper wire as with traditional telephony.

Why customers choose RingCentral VoIP Phone System

Created for business

RingCentral offers more than unlimited calling and conferencing, toll-free numbers, and customizable caller IDs. We also provide access to other functionality like texting, faxing, and online meetings–no need to switch systems!

Complete mobility

Use your business number to text, call, and fax from any mobile device. For incoming calls, the call-routing process you’ve set up for your office comes into play.

Easy setup and usage

It only takes a day or less to get your entire office up and running. With full control of your online account, you can customize your phone system and respond easily to the ever-changing business climate.

High-level security & reliability

RingCentral eases any worries you may have about security with its highly encrypted networks and different levels of authentication. We make sure communication remains secure over the entire transmission journey.

Unrivaled customer support

Let RingCentral show you customer support that is second to none. We are available 24/7, which means you have access to technical support and consultation services any time of day or night.

Best value for money

Get a single, all-inclusive bill with no hidden costs. RingCentral provides your business with a powerful cloud communications system for one affordable price. No additional fees for premium features.

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“Not only have we reduced the operational headaches of managing multiple single-point communication methods, but we’ve also cut communications and conferencing costs by 80% since moving to RingCentral.”

-Box CIO Paul Chapman

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FAQs About Ringcentral VoIP Phone System For Business

What makes the best VoIP phone service is not only about facilitating calls over the internet. It is also about providing users the best communications experience possible. As an industry leader in unified communications, RingCentral is not just a means to call over the internet. They provide a seamless cloud communications solution where users can call, text, fax, live chat, and even host and join video meetings from one unified platform.

A typical hosted VoIP phone system generally cost between $20 and $45 per user. Of course, it will depend on the features, capabilities, and the VoIP provider itself. You can check the RingCentral plans and pricing section above to see which plan fits your business needs. Whether you are a small business, a mid-sized business, or big enterprise, you will find that RingCentral can seamlessly fit into how your organization operates. Plus, more than just a VoIP service that allows for unlimited calling across North America (US and CA), RingCental offers an industry-leading unified communications solution that not only gives you a calling plan, but also provides you with a central hub for both communications and collaboration.

If you have employees that work away from the business’ home base, the top VoIP phone service for them would be the one that allows them to feel connected to the company even if they are not physically in the office. With the RingCentral App, telecommuting employees no longer have to use their home phones for work. , Also, it provides your workforce a central communications hub where team collaboration is encouraged through voice, fax, text messaging, live chat, and even online meetings.

Any business can technically implement their own VoIP phone solution with the right combination of IT infrastructure to support it and the skills and knowledge to make it happen. Unfortunately, the amount of capital investment needed to do that is staggering. Cloud communication providers like RingCentral are able to offer businesses VoIP services with advanced features like cloud PBX, automated-attendant, answering rules, call forwarding, hold music, caller ID, call blocking, and more with flexible plans and pricing by hosting the services on their own secure, multi-tiered, and redundant cloud IT infrastructure and leveraging the internet for delivery of service.

There are direct-to-consumer VoIP services that do not require payment. WhatsApp, Viber, and even Facebook Messenger are basic mobile VoIP apps that facilitate calls over the Internet. These apps, however, are more for personal use and not suited for business communications. If you want to project a professional image, a VoIP phone system is the way to go, especially with its advanced features that are designed to help organizations communicate better with their customer base. It is not free, but RingCentral’s flexible VoIP plans and pricing will allow your business to have one bill to cover your communications needs with predictable fees and no surprise costs.

Most contact centers and call centers leverage VoIP technology as their telephony component because of its more affordable price when compared to traditional carriers. Aside from facilitating calls over the internet, VoIP is also used as the audio component for most video conference calling solutions. While there are other technologies at work for video calls and video conferencing, VoIP is usually the one responsible for allowing participants to actually talk with each other.