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Frequently Asked Questions
For questions specific to Telco Data’s services, please visit the specific service page or contact us.
FAQs
Which areas do you service?
Telco Data serves the greater Austin area (Georgetown, Pflugerville, Round Rock, Cedar Park, San Marcos, Bee Caves, Manor, Buda, Kyle, and Leander). Don’t see your area listed and wondering if we can help you? Feel free to contact us for work throughout Texas.
How much do you charge?
For service calls and larger construction projects, please call or text us at 512-977-0505, email us, or fill out the form on our Contact Us page to get your free quote or on-site consultation.
What is your availability?
We can typically schedule appointments within 1-2 business days. We also offer 24/7 emergency services.
Do you sell materials?
No, we do not sell materials outside of the services we perform for our valued clients. We only sell the materials we use during an installation.
Do you offer design and consulting services?
Yes! We can work with your RFP or engage in telecommunications design to build and diagram your company’s network wiring infrastructure.
How long will my hosted phone installation take?
Transitioning your company from premise-based phones or setting up a new cloud phone system takes 2-3 weeks from the time of contract signature to having your employees dialing in on their desk phones or apps. Telco Data will be there every step of the way to ensure your new hosted phone system is programmed to your needs.
How long will my structured cabling installation take?
A few data cables can be installed in your existing office in a matter of hours, tested and ready to use. An office buildout will follow along with construction progress. We can typically have your network rack ready for your IT team 2 weeks before certificate of occupancy if coordinated with your general contractor.
Do you offer Wi-Fi services?
Yes! We sell and service Unifi Ubiquiti wireless access point network solutions. We can build a heat map and provide a quote for the necessary wifi hardware for your space.
